"No Permission" screen

utrkusr Jul 28, 2011

  1. utrkusr

    utrkusr TrainBoard Member

    When I log in, the first screen I see says that I do not have permission to do anything on that screen. I never received such a message with the old interface. I then just click on "Forum" and everything works fine after that. When I enter Trainboard on my browser, I put in my username, password, click the "Remember Me Box," and then click "Login". It doesn't seem to hurt anything, but it is a little bit of a nuisance. Any ideas on why it is happening? Thanks
  2. Jerry Tarvid

    Jerry Tarvid TrainBoard Member

    I had the same issue. Delete your current link (it is incorrect now). Click on the TB Forum tab then create a new link by adding to Favorites. The new link can be placed on your desktop or favorites bar.

    Hope this helps.

  3. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

    That has to be something related to the cookie. We have another user that we are helping by e-mail right now with this issue. Make sure that your browser settings do not restrict TrainBoard in any way.

  4. SteamDonkey74

    SteamDonkey74 TrainBoard Supporter

    I had a similar issue when the upgrade happened. It took a few days of clicking through all that for my browser to accept the new cookies or whatever it needed to do. If I remember correctly I also cleared my browser's cache.
  5. utrkusr

    utrkusr TrainBoard Member

    Sadly, I cannot follow all of the good and much appreciated suggestions. I access TB at the public library, and they are terrible about keeping the computers updated to avoid problems of this sort. Talking to them produces a blank stare and a statement to the fact that the tech crew from the main library is the only possible solution. And they can't be bothered asking them to do anything.

    As I stated in the original post, it is really just a minor nuisance. When I receive that screen at login, I just click on FORUM and operate normally from then on. In time the library will push forward and update software that will unknowingly, to them at least, cure the problem.

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