"No Permission" screen

utrkusr Jul 28, 2011

  1. utrkusr

    utrkusr TrainBoard Member

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    When I log in, the first screen I see says that I do not have permission to do anything on that screen. I never received such a message with the old interface. I then just click on "Forum" and everything works fine after that. When I enter Trainboard on my browser, I put in my username, password, click the "Remember Me Box," and then click "Login". It doesn't seem to hurt anything, but it is a little bit of a nuisance. Any ideas on why it is happening? Thanks
     
  2. Jerry Tarvid

    Jerry Tarvid TrainBoard Member

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    I had the same issue. Delete your current link (it is incorrect now). Click on the TB Forum tab then create a new link by adding to Favorites. The new link can be placed on your desktop or favorites bar.

    Hope this helps.

    Jerry
     
  3. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    That has to be something related to the cookie. We have another user that we are helping by e-mail right now with this issue. Make sure that your browser settings do not restrict TrainBoard in any way.

    Charlie
     
  4. SteamDonkey74

    SteamDonkey74 TrainBoard Supporter

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    I had a similar issue when the upgrade happened. It took a few days of clicking through all that for my browser to accept the new cookies or whatever it needed to do. If I remember correctly I also cleared my browser's cache.
     
  5. utrkusr

    utrkusr TrainBoard Member

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    Sadly, I cannot follow all of the good and much appreciated suggestions. I access TB at the public library, and they are terrible about keeping the computers updated to avoid problems of this sort. Talking to them produces a blank stare and a statement to the fact that the tech crew from the main library is the only possible solution. And they can't be bothered asking them to do anything.

    As I stated in the original post, it is really just a minor nuisance. When I receive that screen at login, I just click on FORUM and operate normally from then on. In time the library will push forward and update software that will unknowingly, to them at least, cure the problem.
     

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