Almost a week and no actual response from that big shop back east. I’m done with them. Gonna return these dinged up sad cases and let them know my thoughts. Absolute rubbish. I don’t mind weighting my locos and shimming some gears; if we don’t support new models we will stop gettting new models. In fact, I don’t give half a rat’s patoot about the reversed grille printing and otherwise, these are sharp models with lovely paint jobs. I’m gonna build an ABB or ABA powered set and just make it work! Like we used to do, before manufacturers got good enough that people started forgetting where we came from with Roco, Rowa, Model power and more haha... Same as I’ll buy a pretty car knowing I might need to fix the brakes or reupholster the seat... in a way, I almost prefer things that require me to apply my skills and engage (N gauge lol) with that thing to make it perfect for me.