Internet Trains.com

Pete Evans Jul 10, 2002

  1. Pete Evans

    Pete Evans TrainBoard Member

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    I got this message from Internet Trains.com today:

    Do they really think I'm going to send this sort of information by e-mail :mad:
    What do you guys think?

    ConrailPete

    Conrail lives on in the UK :D :D :D
     
  2. ajb

    ajb TrainBoard Member

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    No Way would I send that info over unsecure email. I can't believe they are asking for that, sounds almost like some sort of scam. You may want to check with your CC company and see if that is legit. They must not want your business very bad.

    Be careful, apparently criticism of web dealers is no longer allowed on this forum - especially the one that sponsors the site :confused: :D ;)

    [ 10 July 2002, 00:22: Message edited by: ajb ]
     
  3. friscobob

    friscobob Staff Member

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    ConrailPete,

    Email them back (and make sure it's Internet Trains, too, to be safe) and ask them why they need your credit card info again, and state your reluctance to send it over unsecure lines.

    Let us know how things turn out, either way.
     
  4. Kevin Stevens

    Kevin Stevens TrainBoard Supporter

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    Pete: My suggestion to you would be to attempt to contact the company by phone to try to clear up the issue. Based on their request, I think they were asking you to mail hard copies of the information, not by e-mail. I assume that they would be trying to verify that the address on your statement matches your shipping address. I'm just guessing on this, so it would be best to contact the company. As I'm sure you know, credit card fraud is a very big problem on the internet. Before sending anything, I would be sure to speak with someone in person and clarify what is causing the problem.

    As for ajb's comments: Criticism is allowed on this forum with the following guidelines; it should be unpersonal, civil and able to be supported by fact. You appear to be making a habit of dishing out criticism a lot lately, but are not very receptive to posts that do not agree with your opinions.

    Your recent posts about your bad experiences with another internet dealer are a perfect example. One post is all that was needed to express your frustration with your experience. That is a credible post of criticism. However, when someone posts a positive experience that they had you felt compelled to respond multiple times making accusations against the dealer that from the outside appeared to be personal in nature and lacked factual backing. This kind of post is not criticism, but retaliation against a positive post. We live in a capitalist society, and there are many dealers out there who would be happy to receive your business. If you don't like the business practices of a dealer (slow shipping, constant backorders, poor communication), just shop somewhere else. If you have actually been ripped off by a dealer, you should report the dealer to the BBB or a prosecutor instead of bashing them on a discussion board. It is kind of like being offended by what is on T.V. or radio - if you don't like it, change the channel.

    Civil criticism and disagreements handled like adults are always welcomed here at TrainBoard. But if you decide to start a flame war, be prepared...our moderators and administrators are equipped with big fire hoses and we aren't afraid to use them.

    Pete, I hope you are able to straighten out your problems. Feel free to post your concerns, and we will do our best to help out.
     
  5. ajb

    ajb TrainBoard Member

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    No personal attacks had been made by me to anyone. Again, I did not start a flame war - two posters, including the original one issued a challenge to flame, which I did not take the bait- when two other individuals started after me and not those that were trying to instigate the flames I had to defend my position. feel free to email me offline and I can present you with as many facts as you like.

    As far as undue criticism - you are way off base, I have been a contributing member for some time, in fact the recent posts on LL gp38s and NH Gennies are very positive notes.
     
  6. Kevin Stevens

    Kevin Stevens TrainBoard Supporter

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    You really don't listen well...but are quick to jump to your own defense. I never questioned your status as a contributing member, only your recent negative and defensive posts (if you research, you will find that 6 of your last 10 posts fit into this category). This latest post is exactly what my post addressed: Someone expresses an opinion that is different than your own, and you feel "compelled" to defend yourself. What you should do is go back and read the topic that started all of this. What you will find is a total of 13 posts. There are only four which are negative and they are all by you. On the previous topic which addressed the same subject, you felt compelled to reply 5 seperate times. Out of the total of 17 messages in the topic, there are an equal number of people who relayed godd experiences as those who relayed bad experiences. On that topic, the only other person with more than one post was an administrator whose second post summarized the discussion at the end.

    The lesson here is: unless you are a moderator, make your aguement and then get out of the discussion. If more than one other person disagrees with you, accept the dissenting opinion and go on. It is not necessary to "defend" yourself all of the time. Sometimes the more you speak, the less people listen. Kind of like the boy who cried wolf. I suggest that instead of replying to my message again, you take the time to READ what I am saying as well as going back to the topics in question and researching what other sides of the arguement had to say. In the end, if you read them with an open mind, you will see a pattern.

    As for not making personal attacks, I think that accusing a legitimate business of operating "some sort of scam" could be construed by that business as a personal attack. Also, I feel that repeated posts which constantly repeat the same point over and over are not "constructive" but personal in nature. As stated in my previous post, the first critical post is constructive and states your position on the arguement. Additional posts show that you cannot accept dissenting opinions. I believe you stated in your own words, "both sides of the arguement should be allowed".

    END OF DISCUSSION, now get on with more positive and constructive discussions...
     
  7. friscobob

    friscobob Staff Member

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    Actually, Kevin, that makes more sense than what I told him. Hey Pete, I suggest following Kevin's advice- it sounds solid!

    Hope it works! :D
     
  8. ajb

    ajb TrainBoard Member

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    First of all rereading my post I am not accusing any one of perpetrating a "scam" just suggesting the possibility, There are scams all over the net posing as or using the identity of legitimate businesses. One should alway be wary when someone asks for cc account information - better safe than sorry.

    Second, I have never before seen anyone unfairly singled out and publicly ridiculed on any forum that I have participated in -like just happened above - Kevin - I would strongly suggest next time you have a beef with a forum member you take it off line.

    I am taking your advice (and my own from another post) and taking my business elsewhere.

    With that I am taking a most likely permanent vacation from the trainboard, because the atmosphere has taken such a hostile turn . Some may say good riddence - but for the majority of you that we have shared modelling tips, rring information and a few laughs its been good, perhaps I'll see you on another board.

    Good bye [​IMG]
     
  9. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    InternetTrains.com is a reputable business. They are a sponsor of TrainBoard and I know them to be reputable.

    This is a correct statement - criticism of sponsors will not be allowed. Call it whatever you like. [​IMG]

    Charlie
     

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