Friend has issue trying to register

rray May 11, 2022

  1. rray

    rray Staff Member

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    A friend of mine is trying to register, and he cannot get registered because his email address is got entered as
    "clydejr@peoplepc.com." the period at the end of his email address is preventing him from getting any confirmation, and he cannot seem to fix his email address. He asked if I can help, so I'm posting here.
     
  2. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    I found him. There is no period showing as described. All looks good to me. It just shows as "Awaiting email confirmation". Be be certain he has checked his spam and deleted messages. If not showing, sometimes it is the mail server itself, blocking us thinking our confirmation is spam. I can manually approve him.
     
  3. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Manually approved. Have him try logging in now. He should be ready to go.
     
  4. rray

    rray Staff Member

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    Ok, thanks. I emailed Clyde it's fixed
     

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