Email Notifications

css29 Nov 14, 2010

  1. css29

    css29 TrainBoard Member

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    I am no longer receiving email notifications on threads that I have subscribed to. This seemed to start about a week ago or a bit longer.
     
  2. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    I have not checked to see what your e-mail address is but you should check to see that they are not going to a spam folder or that they are blocked by your Internet Service Provider.

    I was notified last week that A.T.&T. was blocking our e-mail as we are on their list of spammers. I know sbcglobal blockes our e-mail also.

    Charlie
     
  3. Tracy McKibben

    Tracy McKibben TrainBoard Member

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    If you suspect, or can confirm, that your ISP is erroneously blocking Trainboard emails, I would encourage you to take a look at GMail. It's free, the spam-filtering is unmatched, storage is essentially unlimited, and you can configure it to fetch mail from your existing email account.
     
  4. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    I should also mention that the e-mails sent from TrainBoard are sent by our automated software.

    If you have it set to do so, you will get an e-mail from us if someone sends you a private message, responds to a thread to which you are subscribed, etc. It even sends you a message on your birthsay wishing you a Happy Birthday.

    Those e-mails are sent at 1:00 AM Eastern U.S. time. So, about 1:02 or 1:03 every morning we get 6 or 7 bounce e-mails from people that do not have a current e-mail address in their profile.

    E-mail filtering software run by Internet Service Providers can detect automated e-mails (rather than e-mail messages sent by Thunderbird, Outlook, etc.) and it trashes a lot of them under the assumption that it is spam.

    I have made several attempts in the last few years to fill out forms and do things that some of these big providers want you to do to prove to them that you are not a spammer but I don't think I ever was successful at jumping through any of their hoops.

    Some providers have a spam folder that you can check. Others let you set e-mail addresses that are not spam that you can allow their messages through.

    However, if the messages are blocked at the server level, there would not be any settings that you could alter that would effect your ability to receive the messages.

    Charlie
     

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