Some eBay scammers...

Tudor Dec 28, 2009

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  1. GP30

    GP30 TrainBoard Member

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    As a seller I won't leave the buyer the feedback before I receive feedback. Ebay doesn't allow sellers to leave negative feedback for buyers anymore. When I receive that positive feedback from a buyer, I know that the item was received and they were satisfied. THEN I will leave feedback for them.

    But that's just me...
     
  2. sundowner

    sundowner TrainBoard Member

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    Same here, after a buyer try to scan me because he overbid on an item I have done the same.
     
  3. rrjim1

    rrjim1 TrainBoard Member

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    IMO, if the buyer pays on time then they deserve + feed back, he/she has done there part. Then if the seller ships in a few days and the product is as described, then they should receive + feed back. I will not leave any seller feed back until I receive feed back first.
     
  4. jhn_plsn

    jhn_plsn TrainBoard Supporter

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    Well, I have never bought nor sold anything on EakBay and from this info I don't think I will start. I was planning to sell off a few locos and a bunch of cars but maybe I better use a different venue. Maybe I could do a small sampling to start with rather than putting all of it up at once.

    Uneasy either way.
     
  5. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    eBay is fine. I use it all the time. I guess I am missing something...

    Charlie
     
  6. jhn_plsn

    jhn_plsn TrainBoard Supporter

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    For me every penny counts so to loose on any tranaction and have minimal money left over after shipping would be a big issue for me. This comes from someone who is just now looking into selling and maybe buying on Ebay. I'll have to get 3DTrains to help get me moving as he is nearby.
     
  7. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    Looking at my eBay profile, I have been a member since 1998 - 12 years. I have had minimal problems. Yes, I have had problems but I have had problems with Wal-Mart, my local gas station, and a number of fast food restaurants.

    In the big scheme of things, you are not likely to have any more problems on eBay than you would doing business anywhere.

    There are some excellent pieces of advice on this site that will increase your chances of success on eBay.

    For me, I buy only from U.S. or Canada sellers with at least a 99% feedback rating. I look at feedback to see how it is answered when negative, etc. Often, you can see that negative feedback was left by an unreasonable buyer or at least that the seller tried to resolve the issue.

    The same holds true on the Amazon Marketplace.

    I also only buy from sellers that accept PayPal.

    For people to demonize eBay, PayPal, Amazon, etc., as a whole is unreasonable (in my opinion).

    My worst experience on eBay was when I bought a DVD for $11 (plus some shipping) from a seller that had a lot of positive feedback. I never got the DVD and I wrote to the seller. They wrote back and said, "We don't have the DVD, we are not shipping you anything, and we are not refunding your money."

    I was mad and that seller was soon removed from eBay even though they had several years of success selling.

    But, I am not going to quit something that has been very effective and enjoyable for me for 12 years because of one bad experience.

    We ate at a restaurant last night and I wasn't particularly pleased with my meal but I'm sure I'll eat out again. :)

    Charlie
     
  8. jhn_plsn

    jhn_plsn TrainBoard Supporter

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    Thanks for sharing your views Charlie. As soon as I figure out shipping and my net return (gain/loss) I may just go ahead and list a few things to gain some experience before I add anything major.
    I am planning to list some N scale cars, but there is no mention of the cost of a simple padded envelope say 1-2oz.
    In looking at the fees involved I see why some refer to Ebay as Feebay. Most the fees don't seem to extreme but they sure could add up.
     
  9. GP30

    GP30 TrainBoard Member

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    I would suggest using our marketplace called TrainStore to sell some of your collection. I've heard only good things about it.
     
  10. timhar47

    timhar47 TrainBoard Member

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    Agggh - Insurance - wow - thats yet another new EBAY headache - They took the option away - to set a business standard? yeah sure. How dumb is it to not allow a seller to list Insurance Optional any more, We are supposed to not talk about it, not be able to list the word, BUT per ebay the seller is responsible for the package, and if the seller wants to insure it, he either builds it in the s&h or eats it. And PAYPAL who is owned by ebay has NOT been updated for the change, they make the seller look bad by quoting on the invoice - Insurance Not Optional or Not Provided. - YUCK and unfair to sellers and buyers alike.
     
  11. 3DTrains

    3DTrains TrainBoard Supporter

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    Hi John,

    Don't use envelopes for N-Scale, as your buyers are likely to end up with crushed goods. Just head over to the local PO and pick up one of the small Express Mail boxes (they're free). Take it home, and place one of your cars inside - preferably one that has decent weight, such as a passenger car). Pack some newspaper inside, stick it on the scale, and round-up 2oz. You then have a basic weight for car shipment. You need not pack the final with newspaper, as bubble wrap works best and is probably a bit lighter. The newspaper, however, will help even-out the weights between shipments.

    Go online to USPS and find the cost for 1st class and media mail. You can then offer the two shipping methods as an option for the buyer. If someone buys more than one item at a time, mention that you'll combine shipping, but only after they receive an invoice from you. You can then pack the items into a single box, weigh it on a scale, and then figure the shipping on USPS.com (round up to the nearest once). :)
     
  12. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Which is NOT true. So, why they would make such a ridiculous claim is beyond comprehension. And yet another reason I don't/won't use them any more.

    Boxcab E50
     
  13. Benny

    Benny TrainBoard Member

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    You ARE responsible for the package - if you don't put insurance and Delivery confirmation and the package goes missing, it is on you to prove that 1 the package was lost by USPS or 2 the reciever is lying. You can't do that if you don;t cover your rear, now can you?
     
  14. timhar47

    timhar47 TrainBoard Member

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    Yah - They(ebay) made that very point as part of their explanations and new rules regarding the dropping of insurance. They stated back in an email that the seller would be responsible for the package - very totally unfair and unrealistic.
     
  15. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    I know how to ship. I always have appropriate receipts. Whenever we had a situation possibly questionable, we'd refer it to advice of corporate counsel. Then we'd know our rear was covered as best as possible.

    The point is that eBay does not allow sellers directly charging for insurance any more. Well, I as a seller am not buying it for the purchaser. I sell small dollar items. I cannot afford to buy them insurance, nor will I supply unpaid tracking fees. With eBay watching for what they believe are unreasonable shipping charges, it becomes difficult simply to be certain even the basic costs are covered.

    Boxcab E50
     
  16. Benny

    Benny TrainBoard Member

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    And it is the buyer who tells USPS how to ship it and what services to put on it???

    Sorry, but it IS the seller who goes to the counter and purchases the protection. sellers simply have to be firm and charge for it up front.
     
  17. SleeperN06

    SleeperN06 TrainBoard Member

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    What I want to know is if any of you ever put in a clam for the insurance.
    I have done it a couple of times and never did get anything back. They make you fill out a bunch of forms and then they interrogate you like a criminal. I will never do it again unless it’s really valuable. For one thing if you package it right, it shouldn’t get damaged. If it gets lost you don’t need insurance to track it. Besides there is always a certain amount of risk and if I buy something for $25 or $30 why the heck would I pay $20 for shipping. I don’t want to pay that much for shipping and I will pass if I don’t have a choice.
    For me the cost of insurance is just not worth it especially when the percentage rate of it getting lost is so small. Every item that I got one that was damaged it was because of the idiot who packaged it. I just can’t believe how some of the things I received ever even made it unharmed.
    At work I get 10 to 20 packages a day and maybe once every 5 years something will be damaged and its always the fault of the shipper.
     
  18. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Absolutely. Either the item purchaser has accepted your flat rate shipping fee, thus know up front what they'll get, or they've chosen an option, if the seller has offered it. Any way, the seller only goes to the "counter" and acts on behalf of the buyer.

    Boxcab E50
     
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