JACKSONVILLE, Fla., Nov. 22, 2013 /PRNewswire/ --¤Cindy Sanborn, CSX (NYSE: CSX) vice president and chief transportation officer, today told the RailTrends annual conference in New York City that a stronger focus on customer collaboration and improved utilization of key resources such as locomotives and rail cars are contributing to the company's ability to respond effectively to market changes. "Growth in our merchandise and intermodal sectors – the most service-sensitive parts of our business – means that the dual goal of focusing on asset utilization while gathering customer feedback is imperative to continue delivering the high levels of service to which they are accustomed," Sanborn ... More...
