Alert about my email address

jl reynolds Apr 5, 2024

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  1. jl reynolds

    jl reynolds New Member

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    I received an alert that my email address was incorrect.

    That is strange because i have received email from the board.

    I replied to the email that you sent me.
     
  2. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Somehow I am not recalling us sending such messages, using the word "incorrect". We can receive a bounce notice when you sign on. Be careful out there. Someone could be spoofing us, to get your information.
     
    BNSF FAN likes this.
  3. Mark Ricci

    Mark Ricci TrainBoard Member

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    My account email is correct, been receiving notifications since joining almost 4 years ago without issue. I received one today at 12:20pm EDT with the following message.

    upload_2024-8-27_12-37-47.png
     
  4. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Mark-

    You are indeed showing as bouncing. This usually happens with the member email server. A notification from us is somehow classified by their system as spam. As an example, in recent years, (although this is not your resource), Google has been horrible to us in this regard.

    :(
     
    Hardcoaler and Mark Ricci like this.
  5. Mark Ricci

    Mark Ricci TrainBoard Member

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    Thanks for the info. Interesting. Just went into email host and added the Trainboard address to book + senders list. I also use Outlook and other apps, which talk to the host to retrieve email but will hold to to see if issue is resolved
     
    BNSF FAN likes this.
  6. ddechamp71

    ddechamp71 TrainBoard Member

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    The same for me. Furthermore the link received in the message from Trainboard is wrong : "Error 404".

    Strange.

    Dom
     
    Mark Ricci likes this.

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