Spectrum Steamer repair help needed!!

Sierra117 Jan 10, 2011

  1. Sierra117

    Sierra117 TrainBoard Member

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    Ok, so here's the deal. I have a Spectrum 2-8-0 that my kid got her little toddler hands on and the connecting rod from the piston was disconnected. There seems to be some kind of locking washer that I am missing but there would be no way I could ever find it in the carpet. Would it be best to just send it back to Bachmann to get looked over and fixed or would it be fixable without that washer? Maybe our friend from the SD&AE can help? :tb-biggrin:
     
  2. Mike C

    Mike C TrainBoard Member

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    I'd send it to Bachman.
     
  3. BarstowRick

    BarstowRick TrainBoard Supporter

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    Send it back to Bachmann,

    They have a decent warranty. I think you need to send them $15.00 and they in turn will repair and ship it back to you.
     
  4. John Moore

    John Moore TrainBoard Supporter

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    Ditto on sending it back to the Bmann requesting a repair. If you are missing a part they would have it.
     
  5. Sierra117

    Sierra117 TrainBoard Member

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    Cool. That's what I thought but I figured I would check here to see if you guys might have had an idea or knew of a better solution.

    Thanks guys!!
     
  6. Wings & Strings

    Wings & Strings TrainBoard Member

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    Darn, you need that washer. I've had this happen to me as well. What I do on all my Bachmann 2-8-0's is use a drop of superglue to hold the washer to the little pin that it is connected to, while being careful to allow it to slide freely in the crosshead. You cound send it back to bachmann, OR... you could get 2-8-0 replacement parts from their online parts catalog.
     
  7. mtntrainman

    mtntrainman TrainBoard Supporter

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    Ummmmmmm...actually...if its under warranty...you dont need to send no $$$ (see only/if in red below)...I didnt send any $$$ ! :tb-wink:

    From Bachmann emails:



    To return your loco ( tender) in for repair send to Bachmann Inds. 1400 E. Erie Ave. Philadelphia , PA 19124 . If your loco is under 1yr. please send a copy of your receipt. if you do not have your receipt, if it is older than a year, or misused or abused, please send the following service fee:
    $15.00 all standard non DCC locos with the exception of large scale
    $25.00 standard DCC and Spectrum N and HO
    $30.00 Williams, ON30 and Standard Large Scale
    $50.00 Spectrum Large Scale
    Please include complete address and phone number. Parts and accessories are only covered for 90 days. Additional cost may apply.
    PRICES ARE SUBJECT TO CHANGE.
     
  8. NikkiB

    NikkiB TrainBoard Member

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    Oh well. I didn't keep my receipts. Guess I'll have to pay the $15 if I ever need to. I guess that doesn't really matter since mine are all older than a year, so I would owe them the cash anyway.
     

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