Got this message today from one who bought one of my prints: i recieved the item and in the auction it says original artwork and it took 75 to 100 hrs to complete in pencil and color pencils what i recieved is a photo copy!!! of the original artwork. i would like the original artwork or my money back!!! Here is my response: You obviously did not read the auction description clearly, or all of it. Here is the second line in the paragraph you are talking about: The print you are bidding on is on 100 lb., acid free, museum quality paper. NOTICE! It says "print" not original! A little further down in the description: These prints are signed and numbered AGAIN NOTICE! It says "print" not original! And even a little further down: Shipping is $5.05 for USPS priority mail, this covers up to 7 prints in the same package. ONCE AGAIN NOTICE! It says "print" not original! Clearly you can see in 3 places in the auction it states these are prints. The first line in the auction is to let people know what medium I used to create the original artwork. Most want to know this sort of thing so I put it in. I am sorry you misunderstood that but a refund is not in order for this sort of thing. eBay tells you to be sure to read all the auction descriptions before bidding Did you really think you were buying an original piece of art for $6.50??? The original of this print sold years ago for $500.00. I am sorry you got confused, or were in a rush, and did not read it all but in a case like this the sale is final. I am out shipping costs and the cost of the color print itself + eBay fees. If you wish to return it to me I will refund you the amount less the shipping, print and eBay fees I incurred because of the final value fee I had to pay eBay for the sale. I would expect it to be sent back in a sturdy container, so as not to receive any damage in shipping like I sent it to you in. If it is returned I will refund you $5.00. Lance It sure does make you wonder sometimes. A lot of my sales go to users who have less than 10 in their feedback and 99% of the time I have no problems. They get a good item, at a very cheap price, which allows them to build up their feedback. I know quite a few sellers who wont sell to bidders with less than 10 and sometimes no less than 25. Just thought I would share the above as I got a good chuckle out of it. Really, I can't believe he thought he was getting an original piece of art for $6.50.
Exactly. It doesn't take much to take a minute to read descriptions. When you go into a store you look things over carefully before buying. I only pulled out 3 of the examples that are in each of my auctions stating they are prints. It is mentioned about 5 times in each auction that they are. Oh well, takes all kinds. I generally find I usually wind up sending an email to an eBay seller with questions before I bid just to be sure I know everything and it is all clear.
I bet I have bought or sold 500 items on the 'bay. Only one time did I recieve something unexpected, and it was listed in the wrong category, and I missed one word way down low. Oh well. I've also noticed bidders who tend to ask many many many questions are the problem winners later on. When I start getting too many questions from someone, I get nervous. I always post those questions and answers in the auction as ebay allows, just to put it out there.
I hardly ever get questions as I supply all the info needed. Most questions i get are for shipping rates overseas. Usually my only questions to sellers are if the item comes from a smoke-free/pet-free home due to allergies. Of course I have come across items with just a one line description and you really have to ask things to be safe. Lousy thing about this is I will probably get a negative feedback even though it isn't deserved.
Good luck. We've had some issues at our business this week where people ordered in the few days before Christmas and don't understand why they don't have a handmade product delivered in 24 hours. Charlie
Caveat Emptor--let the buyer beware! What's the latin of let the seller beware? You can lead a person to knowledge, but you cannot make him think!!
I have found over many years that those who scream the loudest and most illogically are those that have only themselves to blame. Sadly, they know it deep inside, but are too weak to admit it!:sad:
It happens all of the time on eBay, I'm sure. I had someone buy a loco from me on eBay that was listed in the N Scale section and had the part number, N Scale in the description, and picture posted... he wanted to return it since he modeled HO. (I guess he did a keyword search on Kato or CSX and didn't bother to read any details before he bid. I took it back, after he paid returned shipping and my eBay fees and relisted the item.
I bought a Kato NYC RS-2 for a great price. Never thought about it and it wasn't through E-Bay. I model in HO and when the package arrived inside was a Kato NYC RS-2 in "N" Scale. Never once did I complain, well maybe to myself in the mirror. I just took a photo of it and posted it on E-bay and got my money back plus a little extra. Lifes to darn short.
It wasn't long ago that I would not have understood that "a print" meant a copy. Not everybody knows what that means. OTOH, if he thought he was getting an original for less than 10 bucks, he doesn't know what kind of work goes into it. I think a clarification is in order at any rate.
Well it's been a while since my 8th grade latin class, but I believe it is Caveat Venditor I'm not sure if I have the spelling right... but anyway, I do agree that sometimes that is good advice when selling on ebay!
In almost 1300 eBay sales he is the first one not to figure this out. So, I am pretty sure my description is fine. Like I said, he is new to it with less than 10 in his feedback so that probably accounts for some of it, just not knowing his way around ,or understanding that you need to read all of an auction listing before bidding.
But, on the other hand about 30% of my business comes from bidders with less than 10 in the feedback and they have figured out and nothing has ever been said or misunderstood. So, who knows.
Sadly, what I've seen on that site, over these past ten years, newbies tend to pull the trigger too fast on negatives. Usually, the problem is all theirs. My guess is they get excited over the item spotted, and somehow do not absorb details of what they're getting. :sad: Boxcab E50
Just a play on words. I just borrowed the jingle from 'You can lead a horse to water, but you can't make him drink...'
