Login problem

jtomstarr Nov 28, 2018

  1. jtomstarr

    jtomstarr TrainBoard Member

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    I am able to automatically be logged in when I’m using my iPad and iPhone the issue is logging in when I use my desktop I cannot login. However I no longer have the tom111@rochester.rr.com email account that became obsolete as of September 16, 2013. Would any administrator help or email me at >tom39@nycap.rr.com

    Thank You,
    Tom
     
    Last edited: Nov 28, 2018
  2. Eagle2

    Eagle2 Staff Member TrainBoard Supporter

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    Tom,

    Your account has been updated to show the email account you provided above. Please let us know (in thread or PM) if you are still having problems.
     
    BoxcabE50 likes this.
  3. jtomstarr

    jtomstarr TrainBoard Member

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    Eagle2,
    Yes I am still having trouble logining in to trainboard from my desk top.

    Tom
     
  4. Akirasho

    Akirasho TrainBoard Member

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    G'day.

    I seem to have intermittent issues. When I open the site, I'm indicated as logged on, but sometimes when attempting to post or move to another thread, I get notification that I'm not logged in.

    Could this be an anti virus issue on my end?

    THX
     
  5. gary60s

    gary60s TrainBoard Member

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    I am also unable to log in. My username is gary60s and my email is grynbrnk@comcast.net. Would admin please look at my account. Thank you.
     
  6. jtomstarr

    jtomstarr TrainBoard Member

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    Admin. YAY ! I was able to finally log in on my desk top. I'll see if I am able to when I come home from work tonight.

    Tom
     
  7. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Nothing changed in your settings.
     
  8. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    It is most likely a browser or cookie issue with the user. We have found this repeatedly to be true. Also, there afre differences in solutions, from a computer or mobile device.

    I had this same trouble when we first went to Xenforo. Switched to FireFox and none since then, except for the constant crashes they have these days. (FF is NOT what it used to be!) Nor any troubles with Google Chrome.
     
  9. gary60s

    gary60s TrainBoard Member

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    hmm... I just cleared my cache and login finally worked. Thanks to all who helped.
     
  10. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    The usual solutions to this are (in no particular order): Cookies (they do decay as time passes, and need to be renewed); browser issues (our software developer has experienced some issues with such a IE- which we cannot alter :( ); and end user error.
     
  11. WFOJeff

    WFOJeff TrainBoard Member

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    Just to add to the confusion;
    • I've recently experienced log in problems 4 days ago.
    • I believe it was last year I experienced a similar issue and all of a sudden could not log in with Microsoft EDGE (WIN 10), I went to Google Chrome and had no troubles with log in until about 4 days ago.
    • Now I can't log in with Google Chrome but I can log in with EDGE...
     
  12. jtomstarr

    jtomstarr TrainBoard Member

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    Jeff ,

    Apparently there's the trouble with ms -microsoft.- I don't think they have their act together when it comes to pc's personal computers...lol.

    Tom
     
    WFOJeff likes this.
  13. nd-rails

    nd-rails TrainBoard Member

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    And ongoing.... most browsers allow users to 'locate' saved cookies and delete discretely. The first 5 i trashed for TB didnt do anything useful as far as logon was concerned.
    Rebuilt Mac and new/updated browser didn't change anything. A new hashed p/w hasnt either. See how it goes today,
    d
     
  14. WFOJeff

    WFOJeff TrainBoard Member

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    LOL, all browsers working with TB now (y)
     
  15. nd-rails

    nd-rails TrainBoard Member

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    No, requires killing all cookies again.
    The logon appears to work, then when a linked url is opened in a new tab, it is NOT logged on.
    dave
     
  16. WFOJeff

    WFOJeff TrainBoard Member

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    I'm talking about my log in problems, all magically fixed.
     

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